mjktg99 34 Posted December 22, 2015 Share Posted December 22, 2015 (edited) Hello, Has this issue been resolved with a emby server update or is it all related to the roku firmware? I have a lot of friends with roku's who have reported crashing as well, I hope this is an easy fix. Thanks Both, the server was updated with a fix and Roku released a fix in their latest build. Luke did mention a concern of the fix from Roku breaking his fix in the server but at this point, it doesn't seem to have done that. Edited December 22, 2015 by mjktg99 1 Link to comment Share on other sites More sharing options...
christhetower 1 Posted December 25, 2015 Share Posted December 25, 2015 my server is up to date Version 3.0.5781.8 but my roku is still rebooting after tryimg to play any movies over 2 hours long. Do i have to do anything to make the fix work for me? Link to comment Share on other sites More sharing options...
ITMonkey 1 Posted December 25, 2015 Share Posted December 25, 2015 (edited) @@christhetower have you updated to the latest Roku firmware? That seems to have fixed it. Edited December 25, 2015 by ITMonkey 1 Link to comment Share on other sites More sharing options...
christhetower 1 Posted December 25, 2015 Share Posted December 25, 2015 that fixed it Thank You! 1 Link to comment Share on other sites More sharing options...
footose 2 Posted December 28, 2015 Share Posted December 28, 2015 Fixed here also Link to comment Share on other sites More sharing options...
Luke 36992 Posted December 28, 2015 Share Posted December 28, 2015 Well done guys. Thanks for helping investigate this. Link to comment Share on other sites More sharing options...
footose 2 Posted December 29, 2015 Share Posted December 29, 2015 Anyone else sometimes get "kicked out" of emby (not a reboot) and then you can go back in and can play the movie after selecting it a second time? Link to comment Share on other sites More sharing options...
Happy2Play 8224 Posted December 29, 2015 Share Posted December 29, 2015 Anyone else sometimes get "kicked out" of emby (not a reboot) and then you can go back in and can play the movie after selecting it a second time? Helps to know server and channel version numbers. But no haven't had that issue yet. Link to comment Share on other sites More sharing options...
speechles 1917 Posted December 29, 2015 Share Posted December 29, 2015 (edited) @@footose Getting "kicked out" of emby rather than a reboot means the brightscript crashed out to the debugger. It can be a soft-crash, like a type-mismatch or similar, which makes the client unusable, but stays inside the screen stack. Or a hard-crash using screen component calls which takes down the screen-stack and crashes you back to the homescreen. The error usually means a timeout (network issue) has occured, and metadata required for a screen to be created is missing. This is why re-enter the app, and play same video from the resume point works. This is the only way I can reproduce it. A firmware crash reboots the entire device. It is a known issue if you "flip through" the toggle very quickly for movies, from latest, to jump-in, to resume, to genre, to suggested, to etc.. Unless you wait for the "suggested" row to populate before you change the row to a new view it will hard-crash the client. The suggested row has a 2nd toggle, the "reference movie" ("Because you watched"/"Because you liked") which when clicked cycles to the next suggestion. This difference causes the crash. The post below mine is about fixing a firmware crash reboot. Anyone on firmware v7.0 build 9044 should no longer see these reboot issues. Edited December 29, 2015 by speechles Link to comment Share on other sites More sharing options...
ohara124 0 Posted December 29, 2015 Share Posted December 29, 2015 Roku has a new update V7 build 9044. All movies that used to cause a firmware reboot now play with roku EMBY app v2.1 build 7. Have not tried build 5. Running lateset server. Link to comment Share on other sites More sharing options...
Luke 36992 Posted December 30, 2015 Share Posted December 30, 2015 Well done, thanks for the info. Link to comment Share on other sites More sharing options...
Luke 36992 Posted January 11, 2017 Share Posted January 11, 2017 If you'd like to try a preview of the new Roku app you can do so here: https://emby.media/community/index.php?/topic/43616-new-emby-for-roku-public-preview-beta Please make sure to read the disclaimers. Thanks and enjoy ! Link to comment Share on other sites More sharing options...
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