A month or two ago I ran into an issue when I started up my Emby server (hosted on a laptop) and tried to watch something on my TV, in that while I was logged in and connected to the server, there was no media displaying, only my 'playlists' folder and the created lists within, but even checking them, absolutely no media visible anywhere. While troubleshooting online previously I noticed my TV, at some point, seemed to fully connect and displayed the media, and it even worked, so I assumed it might just an internet issue itself, maybe the files were just loading up on the TV itself, who knows?

But I've run into this problem again and again, and sometimes it doesn't resolve at all, such as today. I had the day off work and decided to try and fix it, but to no avail, hence why I've once again had to come here asking for help with this specific problem.

I start up the Emby server on my laptop, it runs fine, be it via browser or the desktop app. In both cases it shows the full media library (as confirmed via screenshots). I can access the internet itself fine using the laptop, there's absolutely no issue with that there. Then, if I try to access the same Emby server using my TV or another device (phone, desktop PC, the result is the same regardless), I get nothing more than a blank page with 'playlists' and nothing else.

I've tried looking for help online, I tried the old faithful method of completely removing the media libraries and re-syncing, but that hasn't changed anything. I futzed around with internet connections, tried making the media folders 'shared' to be accessed directly by my PC, still hasn't done anything to help. I've even tried the most basic of steps, shutting the laptop down completely and starting it up again, even double-checking it was connected to the internet and troubleshooting for any problems, but I've found absolutely nothing changed in either case. The laptop is connected to the internet, the media libraries are readily accessible through the laptop, but when it comes to actually linking any other device to the same server, the media libraries cannot be found.

To confirm, regarding the attached images, it IS the correct server, I have triple-checked this and even 'removed' the server and re-added it to ensure it's DEFINITELY correct, and I am logged in to the correct account on all devices (as confirmed with the visible avatar in the top right corner of both screenshots). I also ran a quick test by putting a few generic video-files I had lying around into a folder on my desktop PC, adding it as a library, and checking it. It showed as watchable on the desktop PC and my TV, but not on the laptop.

I have no idea what the problem is, nor how it even began. One day I switched on my TV and accessed Emby, only to find nothing available to watch. The best I can think to even try and describe it is, it's like the laptop is just in it's own separate sector, where the server is there, but the media files (despite being confirmed accessible and visible on the laptop itself) aren't accessible to the rest of the world. If I try to access the server on any other device, it simply cannot find the media files. And, as I've said before, it DID work before, this problem sometimes resolved itself, it even worked fine as of less than a week ago. I'm typing this to post on 05/09/2025, I was able to watch some TV episodes on 02/09/2026, rolling over into the morning of 03/09/2026. Since then, it's back to not detecting any playable media files, despite verifying that both my TV Shows drive and my Movies drive are plugged in, fully scanned, and completely accessible via the laptop they're attached to, and where the Emby server is being hosted from.

Any help or suggested further steps would be appreciated, as I'm no expert on network settings

Why would a back up fail? I just received this message?

I have spent many hours building my library. Is there any way to recover them? 

So before triggering the real time sync perform for both of this folders this empty folder check:

• IF contains SOMETHING -> sync
• IF contains NOTHING -> skip

I would do this safety check also when triggered manually, because many times user don't even notice the external HDD enclosure is not mounted.. 99% of cases user finds out when his media are missing in the Emby library.. In order to sync on these empty libraries user would need to disable safety check.

Solution:

And here after I have started playback once:

How do i get it to populate after the import? This issue does not happen with Series/Episodes and some Movies are also fine. Maybe it's because of Dolby Vision?

embyserver.txt

I'm having an issue with Emby when trying to delete a user.

Whenever I try to delete the user, Emby shows the following error:

Exception of type 'MediaBrowser.Common.Extensions.RemoteServiceUnavailableException' was thrown.

Because of this error, I'm unable to delete the user.

Has anyone experienced this issue before or knows how to fix it?

Any help would be greatly appreciated.

Thank you!

Since updating to Emby server Version 4.9.5.0 , my manually created movie collections have disappeared from Collections.

Other collections are still showing (assuming these are auto-created collections), but my manually created ones are gone. Why? Can they be recovered or do I have to create them all again?

Hoping someone can please advise.

Amazon Devices
Stable: v2.1.55 (2026/08/16)
Beta: v2.1.55 (2026/08/16)
Stable Release Notes
Beta Release Notes

Universal Android app
Stable: v3.5.16 (2026/01/26)
Beta: v3.5.56 (2026/09/01)
Release Notes

Download the latest Beta here.

Emby for Kodi
See here for the latest information. 

Emby for Roku
Stable: v4.1.65 (2026/06/30)
Release Notes
Beta: v4.1.67 (2026/07/21)
Release Notes

Emby for Windows (Windows Store for PC & Xbox One)
Stable Release Notes
Beta release notes

Emby for Linux
Beta Release Notes

Emby for Samsung Smart TV (Orsay)
E-series to H-series TVs only
Release Notes

Emby Theatre for Samsung Smart TV (Tizen) 
Release Notes

Emby Theatre for LG Smart TV
Stable: 1.0.50 (2026/01/19)

Emby for iOS
Stable: v2.2.55 (2026/07/13)
Stable Release Notes
Beta: v2.2.57.4 (2026/08/28)
Beta Release Notes

Emby for Apple TV
Stable: v2.0.3 (2025/12/26)
Announcement
Beta: v2.0.6 (2026/04/11)
Release Notes

Emby for tvOS (Apple TV)
Stable: 2.1.6 (2022/12/23)
Release Notes - TBA
Beta: 1.5.1 (10) (2021/03/02)
Beta Release Notes

Emby For MacOS
Stable: 2.1.6 (2022/05/09)
Details here.

I will keep this post up-to-date as much as possible, but please send me a PM about anything I haven't updated, or is missing.

Special thanks to @Borskfor supplying a lot of the updated information. 

Thanks.
 

Here is what is embedded in the files:

But even after completely moving to a differently-named library directory (renamed "Jarrett, Keith" parent directory to "Keith Jarrett" and did full music library scan), and even deleting the .nfo album info file before doing a new library scan, the embedded date (1972) was then overridden by an invisible, unwanted Musicbrainz data download of a 'release group' which created an overriding album date:  

Why is this happening and how can it be stopped, so manually entered metadata is displayed and used and MusicBrainz isn't consulted when nowhere was that requested in any visible Emby library settings? Even manually editng .nfo file gets overridden when a new scan is done. Server log is also attached.

embyserver.txt

I have been using my Emby Server for a couple of years now. I put a few movies up today, and for some reason the Server stopped identifying new movies. For example: I put Hercules (2014) in the proper folder and it is not appearing in Emby. When I go to Report, it identifies the folder exist but I still cannot play the film through Emby. I have refreshed metadata, rebooted Emby, and restarted my computer and none have worked. 

Please tell me if I am missing something.

embyserver(5).txt

Steps to Reproduce

1. Create or select a user with Parental Control enabled.
2. Configure that user to restrict access by tag (either allow or block, depending on setup).
3. Add the restricted tag to one or more media items in a library.
4. Log in as the restricted user.
5. Browse the affected libraries.

Expected Behavior

• Media items with restricted tags should not be visible at all to users who are restricted from accessing them.

Actual Behavior

• Media items with restricted tags are still visible in the library views for restricted users.

For example, I added a tag hide-list-audiobook to the item "Exquisite Things". I have went to users and added the tag to "Restrict Items With Tags". Then I logged in as this user. The Item is still visible.

Emby Version 4.9.3.0
Platform Docker on Ubuntu

embyserver.txt

Well, here's a guide to setting up Emby with Caddy, which is a reverse proxy that automatically manages getting and renewing certificates.  Mostly this comes from other posts scattered around the forum, so I don't take any credit.  But perhaps it'll be helpful to someone to have it all in one place.  I'll try and explain a few concepts and give detailed enough directions on how to set this up that a non-expert (which is what I consider myself to be) can easily get this working.  It really is very simple, but my post will probably be pretty lengthy because I'll try and explain as I go.  I'm running on Windows, but this should work in other OS's also as all the tools are available across different platforms.

Reverse Proxy Basics

First, I think it's worth giving a little reverse proxy background.  I didn't have any idea what one was before starting this process.  Here's my layman's description.  Assuming you're home network is typical, you have one publicly routable IP address assigned to your home router by your internet provider.  Behind your home router you may have a home network with several computers, phones, tablets, printers, and other devices, each assigned a private IP address.  Traffic that stays completely inside your home network does not need to be encrypted because it is protected by your router (which is also a firewall). 

A reverse proxy acts as the gateway from the public internet to servers you're running on your home network.  All connections into your home network are made to the reverse proxy, and it then redirects traffic to the server on your home network.  The advantage in this case is that the reverse proxy handles SSL encryption to whatever client is connecting to it from the public internet.  But it can then redirect traffic unencrypted to your Emby server, which is safe because it's all internal to your private network.  So Emby doesn't need to know how to do encryption, because encryption is completely handled by the reverse proxy, and it is transparent to Emby. 

I will say that I was initially pretty intimidated by the idea of setting up my own reverse proxy.  NGINX is a very popular free reverse proxy, but looking through config files and options left me very uncomfortable, it all seemed very complicated.  I'll be presenting this guide using Caddy, which is SUPER easy to use and set up, and is also free/open source.  And it has the huge advantage of automatically managing SSL certificates.

Domain Name Registration

In order to get an SSL certificate you have to have your own domain name.  See my previous post for more detail here, I'm not going to repeat it.  I do recommend https://domains.google for your domain, it was affordable, it can easily handle Dynamic DNS for you, and it's easy to set up.

So for this example, let's say you registered mydomain.net.  This is what's called a second level domain (.net is the top level and mydomain is the second level).  I would also suggest that you set up a CNAME record to a subdomain like media.mydomain.net, you'll see why later.  A CNAME record just points to the same IP address as your main domain registration, so it's sorta like an alias.

Router Setup

Now, you'll need to decide which computer is going to run your Caddy reverse proxy.  I run it on the same computer that runs my Emby server.  It's also my HTPC connected to my TV.  It's always on so it works well.  Make sure it has a fixed IP address on your home network, either by making it static or by setting up a manual assignment in your router's DHCP server.  Then in your router, forward ports 80 and 443 to the computer in your home network that will be running the reverse proxy server.  Port 80 is the default for HTTP, 443 is the default for HTTPS.  You do not want to forward any other ports, don't forward 8096 or 8920.

Install Caddy, the reverse proxy server

Go download Caddy from their website, https://caddyserver.com/v1/  I'm using V1 of their server, they have a V2 in beta but I prefer the stable release.  When you go to download, you can choose plug-ins (click the "add plug-ins" link before downloading).  I'd suggest getting it with hook.service at the very bottom of the list, this lets you run Caddy as a service, I'll mention this later.

You need to create a folder on your server where you will put Caddy, I used c:\Caddy.  Then unzip your installer into this folder, there is just one executable called caddy.exe.  You also need to make a text file in this folder with your caddy configuration info.  I called mine caddyfile.txt.  Here's a copy of mine, you can just copy/paste into a text file and save as caddyfile.txt.  This is the entire configuration file!

media.mydomain.net {
	gzip
	timeouts none
	proxy / 10.0.0.100:8096 {
		transparent
		websocket
	}
}

Now, in place of media.mydomain.net, you need to put your own domain name.  And in place of 10.0.0.100 you need to put the local IP address of your Emby server (which also needs to be static).  What this setup does is tell Caddy to redirect any incoming traffic to media.mydomain.net, to your emby server on port 8096.  Caddy will be listening only on port 80 (HTTP) and 443 (HTTPS), but anything that comes in on port 80 automatically gets redirected to port 443 (encrypted).  So it only accepts encrypted traffic.

Now you just run Caddy.  You can start a cmd window and type the command manually, but its much easier to make a batch file with the command so you can just double-click to run.  So copy the following text into notepad and save as Run_Caddy.bat, in your c:\caddy folder.

cd c:\caddy
caddy -agree -email "myemail@email.com" -conf "c:\caddy\caddyfile.txt"

Again, you need to replace myemail@email.com with your own email address.  If you didn't use c:\caddy, then make sure you replace this with your actual path.  The -agree means you agree to Lets Encrypt terms of service and the email is needed to get your automatic SSL certificates.

OK, if you've followed along so far, just double-click on your Run_Caddy.bat file and it'll run.  The first time you will see it go get your encryption certificates automatically, and then start your reverse proxy server for media.mydomain.net.  It will automatically renew these certificates for you also, with no intervention on your part. 

Of course Caddy has to be running to work, so don't close this window.  You could add a shortcut to this Batch file in your windows Startup folder so it runs automatically whenever you login.  Or later I'll mention how to run Caddy as a service so it starts automatically and runs hidden (which I like much better since it's running on my HTPC).

Emby Setup

Ok, last step.  Go to your Emby server configuration, under Network.  Keep local HTTP as 8096 and local HTTPS as 8920.  Be sure to check "Allow remote connections to this Emby server."  Change public HTTP port to 80 and public HTTPS port to 443.  Under external domain put in media.mydomain.net (substitute with your actual domain name of course).  You don't need anything for certificates.  Then for Secure Connection Mode, choose "Handled by reverse proxy."  Uncheck enable automatic port mapping, because you've already set up port forwarding in your router to your Caddy server.  That's it, you're all done.

Now, here's what you just did.  Emby only listens on port 8096 and 8920, which are not forwarded by your router, so you cannot bypass Caddy and directly connect to Emby from the public internet (that's good, because Emby doesn't have an encryption certificate).  When you put in the public port numbers and external domain that's just so Emby can tell your apps which port to connect to when outside of your home network.  Remember that these ports actually go to your Caddy reverse proxy, not to Emby.  The reverse proxy handles encryption and redirects the traffic to your Emby server at port 8096.  Easy!  You don't install certificates in Emby because Caddy is handling all encryption.

Now test it out!

So get on a computer outside of your home network, open a web browser, and in the address field just type media.mydomain.net.  It'll try and go to http://media.mydomain.net which connects to Caddy.  Caddy will redirect automatically to encrypted https://media.mydomain.net, and this gets automatically re-routed internally by Caddy to your Emby server.  Notice you don't need to remember or type a port number because it's using the default http and https port number to connect to Caddy.  Basically it's all transparent to your users, they just type in the domain and Emby just works!  This got major bonus points by my wife because she never could remember the port number before.

If you're setting up an iOS or Android app, just bypass Emby Connect, put in https://media.mydomain.net as the address, and 443 as the port number.

That's it.  All connections to Emby are encrypted and you can access with a much easier to remember domain name.

For the Advanced User - Running Caddy as a Service

If you want, you can also run Caddy as a service, it'll start automatically with your computer even if you're not logged in, and it will be invisible, so no annoying command window always there.  If you downloaded Caddy with the hook.service plug-in then it's easy.  First open a CMD window, change to your caddy directory (cd c:\caddy) and run this command to install the service.  You have to run these commands as an administrator, so when you run CMD, right click and choose "Run as Administrator."

caddy -service install -agree -email "myemail@email.com" -conf "c:\caddyfile.txt" -log "c:\caddylog.txt"

You'll notice it's the same as what you ran before to start Caddy, but with -service install added, and with -log c:\caddylog.txt added.  If you click run, type "services" and start the Services control panel, you'll now see Caddy listed as a service but it will not be running.  Now run the command:

caddy -service start 

That's it.  In the Services control panel you'll see that the Caddy service is running.  You only have to do this once, when you reboot it'll automatically start the service again for you.  You can look at the caddylog.txt file to see the running status, and you can always check the Services control panel to verify it's running.

For the Advanced User - Running multiple servers

At my house I also have several outside security cameras hooked up to a Network Video Recorder (NVR) that I want to be able to access from outside the network.  There is a web interface to this NVR, but it only supports SSL with a self-signed certificate, so all modern browsers throw an error.  But with Caddy, I can easily add that NVR server also.  The NVR doesn't have to support encryption, because Caddy handles it all transparently.  I just added another CNAME record for cameras.mydomain.net in my domain registration and added another section to my caddyfile.txt file as follows:

media.mydomain.net {
	gzip
	timeouts none
	proxy / 10.0.0.100:8096 {
		transparent
		websocket
	}
}
cameras.mydomain.net {
	gzip
	timeouts none
	proxy / 10.0.0.110:80 {
		transparent
		websocket
	}
}

Now you can see that if I go to cameras.mydomain.net it gets redirected to my NVR on port 80 (internal IP 10.0.0.110), and if I go to media.mydomain.net it gets redirected to my Emby server (internal IP 10.0.0.100).  Pretty awesome, and now I have encryption for my NVR cameras!

You could do the same thing for a Plex server (if you're unfortunate enough to still need one), or any other personal server you're running on your home network that you want to access from outside with encryption and an easy-to-remember name.

Conclusions

Well, that's it.  Wow that ended up being a long post, sorry about that.  But hopefully it helps someone on the path to fully encrypted external Emby access!  If anyone notices something wrong or incomplete please reply!

The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [InstallMode] = HomeSite {string}
Property: [NTProductType] = 3 {int}
Property: [ProcessorArchitecture] = AMD64 {string}
Property: [VersionNT] = 6.2.0 {version}
Launching Application.
URLDownloadToCacheFile failed with HRESULT '-2146697208'
Error: An error occurred trying to download 'https://embydata.com/downloads/server/release14/MediaBrowser.Server.Installer.application'.

 However, if I put that exact URL into the Edge browser, it resolves fine.

Anyone else run into this?

I have exactly the same problem. Some users report that films/series start to buffer shortly after starting. The strange thing is that sometimes the problems occur and sometimes they don't. Yesterday evening I was able to recreate the problem after a report from a user, and this morning the series is running without any problems. If you play the film/series without transcoding there are no problems. What I also noticed is that when you look on the dashboard, the orange bar for the transcoding progress is completely filled!

Attach 2 logs and 2 pictures.

It also started for me after I updated to Emby 4.8.1.0.

Unraid 6.12.6
Emby 4.8.3.0
Transkoding Temp is a NVME
GPU RTX 4000
Ryzen 5700x
64GB Ram

Many thanks in advance

embyserver-63845566167.txt ffmpeg-transcode-17dc4851-90e1-47bd-a226-3b4b9a050e95_1.txt ffmpeg-transcode-4683450c-5ea8-4de7-b94f-791fa2d3d996_1.txt

Before the update, searching would take around 15 seconds. Now, searching (especially for larger results) takes 2-3 minutes.

Can this update be reverted to 4.9.1.80 safely?

embyserver.txt

ffmpeg-transcode-03fa4806-46a1-4bad-be53-d8b623b411cc_1.txt embyserver (1).txt

Since the beginning of ages I remember Emby clients have difficulties remembering the scroll position when browsing general videos/pics.

Imagine you have 1000 folders you are browsing, you enter some, then you go back and your scroll position is lost and you are back at the top.. annoying.

How to reproduce on any client - library with general videos:

• enter folder with many subfolders - e.g. 100 at least
• navigate to some folder and play the video
• then stop the video and go to parent folder - scroll is 100% lost! - you go back to the top
• or in the parent folder scroll to the middle and delete some folder - scroll is 100% lost! - you go back to the top

This does not happen with Jellyfin or Plex. Only with Emby on Android phone, Android TV, Web browser..

Please make it finally fixed across all clients. If you wanna delete most of the videos it is very obstructing to always be scrolled to the top.

Thanks!

I have tested this on FireTv and iPad both have no AV1 support and get the same results as above, Im wondering if iv missed something or is this just normal behaviour? I thought the emby apps auto request transcoding based on the clients capabilities as iv seen on some that don't support HDR get the mapping without any manual setting on the client.

Using the web app on a laptop the AV1 file is always transcoded automatically without needing to mess with the bitrate.

For the user account I have all the transcoding permissions enabled.

For now I have resorted to emby for kodi next gen and have the force AV1 transcoding enabled. I would love to find a fix where I don't have to mess with the bitrate as I have a lot of HVEC 4K films and don't need those transcoding all the time. 

Thanks

My main question is, are all of these methods necessary for media playback and picture upload? :

"Access-Control-Allow-Methods": [
            "GET, POST, PUT, DELETE, PATCH, OPTIONS"
        ]

Can I remove some of those methods?

What I really don't like about this is that all of this stuff is handed out even for 404's, like when the public is scanning and fishing for services! 

the whole thing:

"resp_headers": {
        "Via": [
            "1.1 Caddy"
        ],
        "Strict-Transport-Security": [
            "max-age=31536000"
        ],
        "Content-Type": [
            "text/plain"
        ],
        "Access-Control-Allow-Methods": [
            "GET, POST, PUT, DELETE, PATCH, OPTIONS"
        ],
        "Cross-Origin-Resource-Policy": [
            "cross-origin"
        ],
        "Private-Network-Access-Name": [
            "server name that emby doesn't like"
        ],
        "Server": [
            "UPnP/1.0 DLNADOC/1.50"
        ],
        "Content-Length": [
            "39"
        ],
        "Access-Control-Allow-Origin": [
            "*"
        ],
        "Date": [
            "Mon, 31 Aug 2026 14:01:56 GMT"
        ],
        "Access-Control-Allow-Headers": [
            "Accept, Accept-Language, Authorization, Cache-Control, Content-Disposition, Content-Encoding, Content-Language, Content-Length, Content-MD5, Content-Range, Content-Type, Date, Host, If-Match, If-Modified-Since, If-None-Match, If-Unmodified-Since, Origin, OriginToken, Pragma, Range, Slug, Transfer-Encoding, Want-Digest, X-MediaBrowser-Token, X-Emby-Token, X-Emby-Client, X-Emby-Client-Version, X-Emby-Device-Id, X-Emby-Device-Name, X-Emby-Authorization"
        ],
        "Access-Control-Allow-Private-Network": [
            "true"
        ],
        "Private-Network-Access-Id": [
            "8yuizxfe9a604c159a4dbd55fad7bjku"
        ]
    }

Changes

4.9.5.0

• Fix sporadic cases of wrong subtitle encoding
• Fix sporadic cases of subtitles not showing
• Fix strm files containing youtbue urls
• Add additional Estonian language codes
• Fix realtime monitor ignoring folders with a dot in the name
• Add new spotlight home screen section option (requires Emby Server 4.10+)