Detail4687 3 Posted May 15, 2019 Share Posted May 15, 2019 Sorry, I guess I hijacked someone else thread.... There is no "version" field. The only time I have two version is after the conversion, but that creates the 1080p file. I deleted it immediately after. What I really want to figure out is why it doesn't play when using emby server, vs Emby Theatre (or Chromecast) Link to comment Share on other sites More sharing options...
ebr 14904 Posted May 15, 2019 Share Posted May 15, 2019 Your original image where you said you were doing the conversion showed multiple versions, so that is why I thought that was the case. If that was after conversion, then that explains it. Thanks. Link to comment Share on other sites More sharing options...
Luke 37010 Posted May 15, 2019 Share Posted May 15, 2019 Sorry i thought this was about avi files. So this is about mkv? Link to comment Share on other sites More sharing options...
Detail4687 3 Posted May 15, 2019 Share Posted May 15, 2019 (edited) @@ebr. My bad. Yes the screenshot way after the conversion, hence two files, but when I converted it there was just the one.@@Like. My bad. I hijacked this thread, because I encountered the same error. I'd be happy to start a new thread.My files are mkv, specifically 4k 10-bit. When I try to play those via chrome or Roku I get the OP's same error. When I play them via Emby Theatre, Chromecast or an outside player they play fine. Edited May 16, 2019 by mptpro Link to comment Share on other sites More sharing options...
Luke 37010 Posted May 17, 2019 Share Posted May 17, 2019 Can you provide a sample video for testing? Thanks. Link to comment Share on other sites More sharing options...
Detail4687 3 Posted May 18, 2019 Share Posted May 18, 2019 @@Luke I sent you a private message with the link to a google drive folder that has "notes" and two samples. The files are large! Link to comment Share on other sites More sharing options...
Detail4687 3 Posted May 22, 2019 Share Posted May 22, 2019 another test: I re-installed Plex (where I cam from to Emby), and it plays the videos fine. So, Emby theatre, VLC, and Plex al work. (side note: Chromecast works from VLC for Windows and Plex, but doesn't show up in Emby for Chrome) Link to comment Share on other sites More sharing options...
Detail4687 3 Posted May 22, 2019 Share Posted May 22, 2019 maybe progress, when I turn off NVDEC GeForce GTX 1080 Ti - H.265 (HEVC) in Advanced decoder settings a few of my files seem to play correctly. I haven't tested them all yet. Does this help diagnose the issue? (Still wonder why the files play correctly in Emby Theatre?) Link to comment Share on other sites More sharing options...
Detail4687 3 Posted May 23, 2019 Share Posted May 23, 2019 For what it's worth, I believe I am having the same problem as in this thread: https://emby.media/community/index.php?/topic/70789-new-transcoding-hw-issues-with-new-server-release/ Should I move my issue over to the other thread, perhaps? Link to comment Share on other sites More sharing options...
Luke 37010 Posted May 23, 2019 Share Posted May 23, 2019 I hid your post from the other thread because its not necessary to post the same thing in multiple places. 1 Link to comment Share on other sites More sharing options...
Luke 37010 Posted May 23, 2019 Share Posted May 23, 2019 @@softworkz Link to comment Share on other sites More sharing options...
softworkz 3326 Posted May 24, 2019 Share Posted May 24, 2019 @@mptpro - This is most likely a known issue. (@@Luke - see softworkz #126) Would you mind posting an ffmpeg log? Link to comment Share on other sites More sharing options...
Detail4687 3 Posted May 24, 2019 Share Posted May 24, 2019 Sure. I played one of the 4k 10bit movies and included all the logs. emby Log.txt ffm Log.txt hardware Log.txt Link to comment Share on other sites More sharing options...
softworkz 3326 Posted May 24, 2019 Share Posted May 24, 2019 Thanks for the logs. From the server side, all seems to be fine. What problem id you have in the case covered by those log files? Link to comment Share on other sites More sharing options...
Detail4687 3 Posted May 24, 2019 Share Posted May 24, 2019 Thanks. I didn't quite understand your last sentence... are you asking what problems I'm having? Link to comment Share on other sites More sharing options...
softworkz 3326 Posted May 24, 2019 Share Posted May 24, 2019 Yes I do. Since you hijacked this thread, please explain once again. Link to comment Share on other sites More sharing options...
Detail4687 3 Posted May 24, 2019 Share Posted May 24, 2019 Of course. It seems all of my 4k 10-bit files don't play correctly. Mostly the symptoms are green banding, stuttering and sometimes the video just stops. The files don’t play properly in: Emby via Chrome locally Emby via Chrome remotely Emby via RokuTV (I have two) Emby via Roku Ultra box connected to TV Chromecast Ultra (when cast from Emby) The files DO play properly via: Emy Theatre! (this is weird to me, plays fine here but not in Emby in Chrome!) Plex. Same computer, pointing to the same library, same files. VLC on local machine Windows Media Player on local machine Window Movie/TV app on local machine Chromecast Ultra (when cast from Plex) Directly via Google drive folder I made a quick 170 second video showing the problem. (it's a Google Drive link): https://drive.google.com/file/d/12GWUvPJfny-Y4QgO1jVlGE325A6bMfA4/view?usp=sharing My problem seems to be very similar to the one is this thread: https://emby.media/community/index.php?/topic/70789-new-transcoding-hw-issues-with-new-server-release/ Link to comment Share on other sites More sharing options...
softworkz 3326 Posted May 24, 2019 Share Posted May 24, 2019 Thank you very much for the log file and the video. Does it work when you disable The decoder " NVDEC GeForce GTX 1080 Ti - H.265 (HEVC)" Both decoders, the one above and " DX11VA NVIDIA GeForce GTX 1080 Ti - H.265 (HEVC)"? (Go to Transcoding and select "Advanced" for hardware acceleration to see individual codecs) Link to comment Share on other sites More sharing options...
Detail4687 3 Posted May 24, 2019 Share Posted May 24, 2019 Thanks @@softworkz. Making progress! When NVDEC is disabled and DX11VA enabled it works! No banding/artifacts, but it seems there is very slight skipping When both of disabled it's very smooth and no bading/artifacts. Link to comment Share on other sites More sharing options...
softworkz 3326 Posted May 24, 2019 Share Posted May 24, 2019 Thanks for the feedback! Please use this setting for now. This is a known issue and currently under investigation. 1 Link to comment Share on other sites More sharing options...
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