avalon65 2 Posted August 25, 2016 Share Posted August 25, 2016 (edited) I have emby media player on a Android tablet and a 5 bar wifi connection to my router. Just lately it is not playing more than 1 track before it crashes The said tablet has 2Gb of memory, and connects to the emby server within seconds. Yet another android tablet I have and am using for emby only has 1Gb memory and with a 5 bar wifi connection, it takes longer for emby to connect to the server, but plays more than 1 track before it stops playing. It just played 2 track and I had to restart the playback, emby did not crash on this tablet. Just out of interest, is the playing of 1 track because I have emby on another tablet. When I first set emby up on the faster tablet I had to send an email to emby support, but don't know if it did anything afterwards. Edited August 25, 2016 by avalon65 Link to comment Share on other sites More sharing options...
Luke 37008 Posted August 25, 2016 Share Posted August 25, 2016 Hi, welcome. Are both devices running the latest version of the app? I would check that they're both on 2.7.54. Thanks! Link to comment Share on other sites More sharing options...
avalon65 2 Posted August 26, 2016 Author Share Posted August 26, 2016 I don't know what versions the app is as it is one from the google playstore, and why would it make a difference if it was working ok before, about 2 weeks ago, and now doesn't. Link to comment Share on other sites More sharing options...
Luke 37008 Posted August 26, 2016 Share Posted August 26, 2016 It's much easier to help you if we know what version you're running. You can check under system settings -> apps. If you're not running the latest version, please update. If the issue persists, please provide an app log: http://emby.media/community/index.php?/topic/15638-how-to-report-an-android-problem/ I did some testing today with the latest version and songs advanced normally from one track to the next. Thanks! Link to comment Share on other sites More sharing options...
avalon65 2 Posted August 27, 2016 Author Share Posted August 27, 2016 (edited) Thanks, I have just checked both tablets and they are running emby version 2.7.54. As for a log , is it the last log file in that I should upload or the one for the date in question. I am just viewiing the log file in ES Note Editor. The attached file is for the date in question, but there is also another log file for later in the evening, but it is a bigger file. If I should upload that as well, please say. e1e59282-8f3e-4eb9-be17-29f3ca6348d5.log Edited August 27, 2016 by avalon65 Link to comment Share on other sites More sharing options...
Luke 37008 Posted August 27, 2016 Share Posted August 27, 2016 the last one that was modified while you saw this particular issue. If you're not sure which one, then what I would do is recreate the problem again, then provide the log from that time frame. Thanks. Link to comment Share on other sites More sharing options...
avalon65 2 Posted August 27, 2016 Author Share Posted August 27, 2016 (edited) The log file I attached was from the said date the problem was occuring, and as I edited it to make it more readable did show some problems. There are other log files for the same day and earlier which I could upload. Update, I tried the emby app on the faster tablet earlier and it seemed to behave as it should, and even played tracks when it wasn't open. Amazing Edited August 27, 2016 by avalon65 Link to comment Share on other sites More sharing options...
Luke 37008 Posted August 27, 2016 Share Posted August 27, 2016 what is the android version? Link to comment Share on other sites More sharing options...
avalon65 2 Posted August 29, 2016 Author Share Posted August 29, 2016 what is the android version? The Android version on the faster tablet is 5.1, while the version on the slower Samsung tablet is 5.1.1 Link to comment Share on other sites More sharing options...
avalon65 2 Posted August 29, 2016 Author Share Posted August 29, 2016 (edited) The android version on the faster tablet with 2gb ram is 5.1, and the version on the slower samsung tablet with 1gb ram is 5.1.1 I have edited a log file to make it more readable, from yesterday , where emby played maybe 1 or 2 tracks then stopped , then played ok for a short wile then stopped again. I hope you can make more sense of it than I can apart from the obvious entries where it says 'stop'. Edit, I just opened emby on both tablets this morning and neither could connect to the emby server on my NAS box. The said tablets are no more than 1 meter away from both wireless router and wireless extender. Edited August 29, 2016 by avalon65 Link to comment Share on other sites More sharing options...
avalon65 2 Posted August 29, 2016 Author Share Posted August 29, 2016 (edited) I tried to delete this post after realising it was duplicated, so had to put something in. embylog_280816.txt Edited August 29, 2016 by avalon65 Link to comment Share on other sites More sharing options...
avalon65 2 Posted September 1, 2016 Author Share Posted September 1, 2016 (edited) Nothing yet? Well I have found one thing this last few days, each day is different with the emby app! One day it works and plays media as it should do for hours on end, and even outside on one occasion, but other times it cannot connect to my NAS server when only 1 meter away from it. Puzzled I will be! Edited September 1, 2016 by avalon65 Link to comment Share on other sites More sharing options...
Luke 37008 Posted September 1, 2016 Share Posted September 1, 2016 I have not been able to reproduce it. I am testing audio nearly everyday as part of other changes, but I am keeping an eye out for the issue. Link to comment Share on other sites More sharing options...
avalon65 2 Posted September 2, 2016 Author Share Posted September 2, 2016 (edited) Does the log file not tell you anything then. Edit: I have set emby to play a number of tracks ,12, and it started ok, played 5 of those tracks then stopped. After a few minutes I went to investigate and pressed the play arrow button again, but this time it could not connect to the server. When it plays for hours on end 1 day, its a right good app, but when it will only play a few tracks then stops for whatever reason, it is not. It is so frutrating trying to get emby to play music, then complains it can't find the server. I have resorted to using another android app and it just works, but I'll give it time. Just to re-iterate, I have a 5bar wifi connection to most places in my house with the use of an extender and wifi plugs, so there should be no reason connection wise as to why emby fails. Also I can get on the internet with the same tablet and browse webpages. To me it all points to emby. Edited September 2, 2016 by avalon65 Link to comment Share on other sites More sharing options...
avalon65 2 Posted September 8, 2016 Author Share Posted September 8, 2016 Any ideas yet? Link to comment Share on other sites More sharing options...
Luke 37008 Posted September 8, 2016 Share Posted September 8, 2016 I'm unable to reproduce it, sorry. Are you running the latest version of the app? What you can also try is installing the android system webview app from the play store. Link to comment Share on other sites More sharing options...
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