Spaceboy 2493 Posted July 23, 2016 Share Posted July 23, 2016 Hi I'm trying to get Emby for Kodi working on a shield and while the movie and tv libraries sync fine I get failures when syncing music. The error message is about not being able to find certain files,but every time the file is there. Maybe there's a loss of network connection? I tried the Kodi log uploader but that also throws an error. How do I get to the logs in this instance to see what the problem is./ upload here? Ta Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted July 23, 2016 Share Posted July 23, 2016 Music doesn't work the same as video library. If you use add-on playback mode, the music library does not benefit from it since it only works with direct paths - meaning ur path to music needs to be formatted correctly and you need to include your network credentials if any is required to access the content. What is the path to your music library? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted July 23, 2016 Author Share Posted July 23, 2016 (edited) The path to my music library is "\\diskstation\media\music" I've added the network credentials and it does sync a lot of the music but once it can't find a file it will fail fairly soon after Edited July 23, 2016 by Spaceboy Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted July 24, 2016 Share Posted July 24, 2016 Ok. In this case, you'll have to provide your log so we can see what's actually going on. Would this help, it's an alternative way of getting the log: http://kodi.wiki/view/Log_file/File_manager_access Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted July 24, 2016 Author Share Posted July 24, 2016 Ok. In this case, you'll have to provide your log so we can see what's actually going on. Would this help, it's an alternative way of getting the log: http://kodi.wiki/view/Log_file/File_manager_access That looks helpful, I was trying an explorer app on android but it couldn't see hidden folders I don't think. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted July 24, 2016 Author Share Posted July 24, 2016 Unfortunately that doesn't seem to work either. Another instruction to check the log. Definitely a circular problem here! Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted July 24, 2016 Author Share Posted July 24, 2016 finally found a way to get the logs off the shield! 1 Link to comment Share on other sites More sharing options...
CBers 6770 Posted July 24, 2016 Share Posted July 24, 2016 finally found a way to get the logs off the shield! kodi.log Do you have ES FILE EXPLORER installed on your Shield? I have and use it to copy/move files to my phone or PC before uploading. 1 Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted July 24, 2016 Author Share Posted July 24, 2016 Do you have ES FILE EXPLORER installed on your Shield? I have and use it to copy/move files to my phone or PC before uploading. Kodi can't seem to write to anything externally, reading is fine. Tried usb stick, nfs, smb and mounting a share. I couldn't see anything Kodi from Es explorer but I may not have had hidden directories set properly. In the end I created a new folder in Es explorer and managed to get Kodi to copy yo the log to there. I can then ftp from my laptop and pick up the log. That's a few hours I'm not getting back! [emoji29] Link to comment Share on other sites More sharing options...
CBers 6770 Posted July 24, 2016 Share Posted July 24, 2016 The Kodi log is in a hidden directory, so you do need to enable "Show hidden files" in es file explorer. 1 Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted July 24, 2016 Share Posted July 24, 2016 (edited) @@Spaceboy I don't see any crashing errors in your log pertaining to music. You do have a few errors coming from script skin helper, but that has nothing to do with emby and you should report it to marcelveldt in the Kodi forums. 17:18:44 T:1395456304 NOTICE: EMBY Music -> ADD song itemid: b474e17ca1e5e22f152123f410389a1a - Title: Big Pimpin' / Papercut 17:18:45 T:1395456304 NOTICE: EMBY MusicTools -> File does not exist! smb://DISKSTATION/media/Media/Music/Jay-Z & Linkin Park/Collision Course/1 3 Jay-Z & Linkin Park - Collision Course - Jigga What - Faint.mp3 Does the path look correct, it has two media folders? Is it possible this particular folder has their permission screwed up? It seems to fail on this album only. If you are having trouble with music, I would suggest disabling any additional music settings in the add-on settings > sync options > (scroll to the bottom) such as import song rating directly from file, etc. Edited July 24, 2016 by Angelblue05 Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted July 25, 2016 Author Share Posted July 25, 2016 well i thought i had found the problem but not yet, apparently. the titles of those songs had \ in which was what was causing part of the issue. i say part because i replaced the \ with - in the metadata and refreshed these changes into the emby library. but kodi still seems to have problems locating the new file (even though the file name hadnt actually changed). and now i'm getting almost immediate library sync thread exits. here is a log. cheers apparently i've exceeded my alloted disk space for attachments, how do i fix that? anyway https://1drv.ms/u/s!AqYdKMNjJrrjjN9q-3aApfma3e7OAw Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted July 25, 2016 Share Posted July 25, 2016 (edited) @@Spaceboy Looking into it right now. Thanks for the log. For the space for attachments, you will probably have to delete a few things previously uploaded. To do this, go at the top of this page, select your account name > my settings > Manage attachments and start cleaning up old attachments. Edit: Found the issue. Will be making a new build and push to both stable and beta repo. There was a typo in the logging code, sorry. plugin.video.emby-2.2.18.zip Edited July 25, 2016 by Angelblue05 2 Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted July 26, 2016 Author Share Posted July 26, 2016 no apologies necessary, glad you've found the error and i will try the new version tonight after work! 1 Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted July 30, 2016 Author Share Posted July 30, 2016 hi @@Angelblue05 i'm still having some trouble with completing the music import. i'll post some logs once the sync completes or fails but i can see one potential problem immediately. it seems to be pulling music from the soundcloud plugin and its failing to find some of the files using a soundclound api url. i'm not sure whether channels such as soundcloud are supposed to be within the scope of the kodi plugin. anyway will post logs shortly Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted July 30, 2016 Share Posted July 30, 2016 Emby doesn't use soundcloud... Is it possible something else is throwing errors like maybe the script skin helper? Anyway, your logs should clarify this. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted July 30, 2016 Author Share Posted July 30, 2016 hi, i definitely have a soundcloud plugin. log are attached Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted July 30, 2016 Share Posted July 30, 2016 Well I learned something today, I didn't know the music utility @@marcelveldt added was using soundcloud Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted July 31, 2016 Author Share Posted July 31, 2016 So is there any more info I can provide? Do you know what the problem is? Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted July 31, 2016 Share Posted July 31, 2016 I don't think it's something to be concerned with. Did the sync complete this time? For now, I'd suggest you disable any enabled music settings under the emby add-on settings > sync options > scroll to the bottom: Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted July 31, 2016 Author Share Posted July 31, 2016 (edited) Well it depends what you mean by complete. The sync job doesn't fail but loads of music hasn't been added to Kodi. Something like 250 out of 1700 are missing. I'll try that setting and sync again Edited July 31, 2016 by Spaceboy Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted July 31, 2016 Share Posted July 31, 2016 Ok, well we will review music very soon. I see a few errors of songs not being added due to not having an album Id assigned to them. I'm not sure how we will handle this case scenario yet. I'll let you know if more info is needed, thanks. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted July 31, 2016 Author Share Posted July 31, 2016 yeah i think theres a number of albums in my library without albumid's. its something i'd like to fix but there's very little in the way of filtering that is helpful to identify missing metadata for music Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted July 31, 2016 Author Share Posted July 31, 2016 ok, another problem. i can't actually play anything from emby for kodi, i always get a message telling me that it can't direct play the item but nothing else happens. i presume its something to do with network credentials but i cant see what. i changed my isp and router the other day and i have had to flush dns on all windows pc's. is this something that is required in kodi or on the shield because i am pretty sure my credentials are correct. cheers Link to comment Share on other sites More sharing options...
xnappo 1593 Posted July 31, 2016 Share Posted July 31, 2016 ok, another problem. i can't actually play anything from emby for kodi, i always get a message telling me that it can't direct play the item but nothing else happens. i presume its something to do with network credentials but i cant see what. i changed my isp and router the other day and i have had to flush dns on all windows pc's. is this something that is required in kodi or on the shield because i am pretty sure my credentials are correct. cheers Post a log please. It is one of these things: 1. Need to use IP address, not windows machine name 2. Need to use UNC paths, not drive letters 3. Need to use path substitution 4. Credentials are not set up right/server does not allow non-windows clients 2 Link to comment Share on other sites More sharing options...
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