Visual C installer prompting on each startup

[mentasm 43]

Hi,

 

For the last 3 or 4 days, whenever the server starts I am getting prompted to install Visual C.  If I click yes, I get the repair/uninstall window, as iut is already installed.  I've tried a repair, but it made no difference and I was still prompted to install again on next restart.

 

Probably wouldn't be a major issue, but my media centre reboots every morning after disk image backup, so when the wife comes to the machine she is finding the installer priompt up on the screen over the top of ET.

 

Any idea why the server thinks it isn't installed when windows clearly knows it is installed?  Any way to fix other than re-installing Emby server whcih I really don't want to do? 

[mentasm 43]

I'm still suffering this.

 

I have tried uninstalling visual c++ and letting it re-install.

 

It's become most annoying.  Why is emby server prompting to install something that is clearly already installed?

 

Is it worth me posting logs?

[Luke 37046]

Of course.

[mentasm 43]

Will do this evening.

[mentasm 43]

OK, here's the details.

 

On starting server I get this:

 

 

If I click yes I get this:

 

 

Here is the latest log:

 

 

Log.txt

[mentasm 43]

I guess I am the only person seeing this

[Luke 37046]

It's checking for the presence of this registry key under local machine, so perhaps you can verify that

                var subkey = Environment.Is64BitProcess
                    ? "SOFTWARE\\WOW6432Node\\Microsoft\\VisualStudio\\12.0\\VC\\Runtimes\\x64"
                    : "SOFTWARE\\Microsoft\\VisualStudio\\12.0\\VC\\Runtimes\\x86";

Please note, although you claim to have it installed, two things within Emby Server claim otherwise - first the registry check, then second, ImageMagick fails to load because it depends on it being installed. So I think there is definitely something going on in your environment.

[mentasm 43]

Will check tonight.  Happy to install something if I have to.  Just want it fixed.

[Luke 37046]

If you haven't rebooted after installing it then make sure to do that.

[mentasm 43]

media centre is rebooted daily after it's disk is imaged

[Luke 37046]

well then maybe that is your problem if it is not part of the image. On some systems we've seen  you need to reboot after the c++ install and it looks like yours is one of them.

[mentasm 43]

Sorry, that was unclear.  Image is taken, not applied.  I just like to keep the daily state backed up for a month

[mentasm 43]

x64 key existed, x86 didn't.

 

Downloaded and installed x86 visual c++ 2013.  the 2nd reg key still doesn't exist.  Server still prompts to install the x64 version

[Luke 37046]

I don't have an answer for you then. I think there is a problem with your environment.

[mentasm 43]

So what exactly are the requirements?  Both visual c++ 2013 x86 and x64?

 

this is what I have installed (from Add/remove programs screen)

 

[mentasm 43]

I managed to fix this.

 

Something odd has obviously happened with a server update.

 

The Core_RL_wand.dll file was not in C:\Users\media\AppData\Roaming\Emby-Server\System\x64

 

I found it in C:\Users\media\AppData\Roaming\Emby-Server\System.old\x64 and copied it into the correct location.

 

The server now starts without prompting to install visual c++ 2013

[Luke 37046]

a previous version of the server had it's c++ version checking wrong, basically getting mixed up between x86 and x64 it was corrected a couple releases ago, prior to when you posted this so the whole time i just assumed you were running the latest version.

[mentasm 43]

Any idea why the core_rl_wand.dll never made it into the C:\Users\media\AppData\Roaming\Emby-Server\System\x64 folder?

 

I assume the system.old folder was created by an upgrade process somewhere along the line?

 

Currently running version 3.1.6034.22791

[Luke 37046]

i have no idea. i'm sure the right files made it to the right places.