Jeff-Ist 2 Posted May 31, 2016 Share Posted May 31, 2016 Hello, I have been using Plex and now trying Emby to compare and test its parental controls feature. I have x265/OPus files (mkv) which are playing fine on my windows 10 server and also on your iOs App but not at all, just black screen on my Apple TV. Details of the streams in the attached file. Anything to do to help? Best Regards Jeff Link to comment Share on other sites More sharing options...
Luke 37024 Posted May 31, 2016 Share Posted May 31, 2016 Hi there, welcome. can you please provide the server transcoding log? instructions are here: http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks. Link to comment Share on other sites More sharing options...
Jeff-Ist 2 Posted May 31, 2016 Author Share Posted May 31, 2016 Hello, Thanks! SO I attached the transcode log file for the problematic file. I tried similar other files and most actually play. I think one was not playing and now plays. THis log I sent is for a file that does not play at all, actually makes Apple Tv Emby crash (Black Screen) so I need to close the app. ALso all those files are playing flawlessly on Plex. Cheers Jeff Log (1).txt Link to comment Share on other sites More sharing options...
ebr 14904 Posted June 3, 2016 Share Posted June 3, 2016 Can you please re-start the app and try this again? Thanks. Link to comment Share on other sites More sharing options...
Jeff-Ist 2 Posted June 6, 2016 Author Share Posted June 6, 2016 Hello, I did it a few times, It seems sometimes it works and reads the file and sometimes it does not. When it does not it freezes. Anyway after a few trials it seems it works.so not such big deal. Cheers Link to comment Share on other sites More sharing options...
Luke 37024 Posted June 6, 2016 Share Posted June 6, 2016 Hi, what do you mean doesn't read the file? Link to comment Share on other sites More sharing options...
Jeff-Ist 2 Posted June 6, 2016 Author Share Posted June 6, 2016 By reading I meant playing the video. Sorry if was not clear. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
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