Strange Library Scan Issue with Trailers

[JohnnyM 40]

I have been experiencing strange errors with performing library scans.

This is the error message for one of the movies.

 

2016-05-27 12:55:42.2753 Debug App: Running FFProbeProvider for \\WORK\Movies2\Grand Budapest Hotel, The (2014)\Trailers\Trailer.flv

2016-05-27 12:55:42.2753 Debug App: Running OmdbItemProvider for \\WORK\Movies2\Grand Budapest Hotel, The (2014)\Trailers\Trailer.flv

2016-05-27 12:55:42.2753 Info HttpClient: HttpClientManager GET: https://www.omdbapi.com/?i=tt0272899&tomatoes=true

2016-05-27 12:55:42.3353 Debug App: Running MovieDbTrailerProvider for \\WORK\Movies2\Grand Budapest Hotel, The (2014)\Trailers\Trailer.flv

2016-05-27 12:55:42.3353 Debug App: Throttling Tmdb by 99 ms

2016-05-27 12:55:42.4453 Info HttpClient: HttpClientManager GET: https://api.themoviedb.org/3/movie/tt0272899?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,releases,images,keywords,trailers&language=en&include_image_language=en,null

2016-05-27 12:55:42.5044 Error HttpClient: Error getting response from https://api.themoviedb.org/3/movie/tt0272899?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,releases,images,keywords,trailers&language=en&include_image_language=en,null

       *** Error Report ***

       Version: 3.1.0.0

       Command line: C:\Users\Johnny\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe

       Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1

       Processor count: 4

       64-Bit OS: True

       64-Bit Process: True

       Program data path: C:\Users\Johnny\AppData\Roaming\MediaBrowser-Server

       Application Path: C:\Users\Johnny\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe

       One or more errors occurred.

       System.AggregateException

          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)

          at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsyncInternal>d__1d.MoveNext()

       InnerException: System.Net.WebException

       The remote server returned an error: (404) Not Found.

          at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)

          at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)

      

2016-05-27 12:55:42.5044 Debug App: MovieDbTrailerProvider returned no metadata for \\WORK\Movies2\Grand Budapest Hotel, The (2014)\Trailers\Trailer.flv

2016-05-27 12:55:42.5044 Debug App: Running MovieDbImageProvider for \\WORK\Movies2\Grand Budapest Hotel, The (2014)\Trailers\Trailer.flv

2016-05-27 12:55:42.5044 Debug App: Throttling Tmdb by 240 ms

2016-05-27 12:55:42.7434 Info HttpClient: HttpClientManager GET: https://api.themoviedb.org/3/movie/tt0272899?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,releases,images,keywords,trailers

2016-05-27 12:55:42.8114 Error HttpClient: Error getting response from https://api.themoviedb.org/3/movie/tt0272899?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,releases,images,keywords,trailers

       *** Error Report ***

       Version: 3.1.0.0

       Command line: C:\Users\Johnny\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe

       Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1

       Processor count: 4

       64-Bit OS: True

       64-Bit Process: True

       Program data path: C:\Users\Johnny\AppData\Roaming\MediaBrowser-Server

       Application Path: C:\Users\Johnny\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe

       One or more errors occurred.

       System.AggregateException

          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)

          at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsyncInternal>d__1d.MoveNext()

       InnerException: System.Net.WebException

       The remote server returned an error: (404) Not Found.

          at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)

          at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)

      

2016-05-27 12:55:42.8114 Debug ProviderManager: Saving \\WORK\Movies2\Grand Budapest Hotel, The (2014)\Trailers\Trailer.flv to Emby Xml.

2016-05-27 12:55:42.8244 Debug App: Saving \\WORK\Movies2\Grand Budapest Hotel, The (2014)\Trailers\Trailer.flv to database.

 

I have three external drives that contain movies for my media library "Movies"

This error comes up for 322 trailers on only one of my three drives that has 559 movies on it with 537 trailers.

The trailers play just fine in Theater.

 

The main thing that I noticed is that on the drive with the errors There is an .xml file generated in the Trailers Directory.  The XLM file points to one of two different  items in IMdb's database. In the error example it is tt0272899

 

I have no clue of what is causing this issue or why it is only occurring on one of my drives. All movies have the same format and have the same permissions

 

Help please: Johnny M

 

My Movie Layout:

 

 

[ebr 14903]

Those errors are just an inability to locate those movies on tmdb using the provided IMDb IDs (which appear to be incorrect for those items).

[JohnnyM 40]

That's what I thought also but the IMdb ID are in the database correct. The IMdb ID used in the scan "tt0272899" does not show up in Emby's database. But it shows up for a very high percent of the movies during the scan and the title of that movie is "Trailer" a short film out of Sweden if I remember correctly.

 

Why is it even looking at trailers? I guess that is the part I do not understand and it is only on some movies on one drive.

 

Johnny M

[ebr 14903]

Sounds like you've pointed a library classified as "Movies" at some folders named "Trailer" and it is trying to find that movie...

[JohnnyM 40]

I guess anything is possible. Since it only affects movies on one drive I think I will rebuild it and see what happens.

 

Johnny M

[JohnnyM 40]

ebr

 

I decided to rebuild my whole library. When I got to the Movies Library (on three drives) I start with the one with the errors. I first did a check disk just cause and it found no errors. Then I add a portion that I knew had the "trailer errors" in it, scanned the libraries and it threw no errors. I added the rest of media. Performed a scan and again no errors. The post add scan went from about 4 minutes with the trailer errors to 15 seconds with no errors.

 

I have no idea what changed but problem solved

 

Thanks

[dcook 265]

There is a setting somewhere where you can disable downloading trailers for movies, I can't remember where exactly

[JohnnyM 40]

I do not download trailer. I rip them from the internet myself and manually load them into a Trailers folder under the movie.