Windows 10 app and x265

[RanmaCanada 338]

I am having issues with some family who have laptops as their playback devices, and trying to play x265 content.  They have the proper codecs installed, but x265 streams either fail to play instantly with direct streaming, but will transcode to x264 if the audio is DTS.  I have downloaded the files that won't stream, onto their laptops, and the files play perfectly fine, they direct play perfectly fine to my android phone, of course, but won't direct play at all to their laptops.  I did some reading and MS in their wisdom took out native x265 playback in windows media foundation unless you have hardware support.  So my question here is, can we get media foundation to use the proper codecs, with the hacks we had to use before, or do things in the app/server have to change?

 

I am moving my entire library to x265 to save serious space, so this is a big issue for me.  I would ideally like EVERYTHING to be passthrough/direct streaming as I have more than enough upstream, and they have more than enough downstream.

[Luke 37026]

@@7illusions will have to confirm but the issue is that although the features are in the OS they are not yet made available to windows store apps

[RanmaCanada 338]

So should I have them look at the possibility of getting Android boxes instead?  Direct streaming, even in my own house would be ideal.  Everyone has the internet speeds, and the home theatre setups, so direct play would be freaking awesome  If Android is the way to go, with the android app, does anyone know what Android box I should tell them to get?  And please don't tell me to run Kodi, as I really don't like the way it integrates with Emby, I would prefer the Android app as some of these people are older, and need things simple and easy.

[RanmaCanada 338]

This issue NEEDS to be fixed. The fact I can't use the windows app, which I had to pay for, to watch my own media and I can't even get direct play to work on hardware that supports it and the server software won't transcode it because the client says it can direct play it, is horrible. Please tell me why I have emby premiere and why I paid for an app which doesn't work?

 

X265 is the future and Plex supports it. If this issue can't be fixed, then I will be taking my money and my family's money and leaving.

 

X265 transcoding to X264 in the browser on a system that can direct play it but the app will not allow direct play and the server still thinks it's direct playing so the file fails to play. Please tell me why I should continue to waste my time and money on this? I can't be the only one with this issue, but I am probably the only one with balls to say something.

[Luke 37026]

Apologies, we are looking into it and will have an update soon.

[7illusions 1249]

I can't reproduce this on any of my machines, all mine do have the necessary hardware support though.

 

The way around it is to disable hevc directplay, by altering the StreamingProfile.

 

It can be found here (using FileExplorer):

%appdata%\..\Local\Packages\436337Illusions.com.MediaBrowser_77hd5e1v1hqs4\LocalState\

StreamingProfile.xml

On line 30, there's a DirectPlayProfile for mkv where the videocodecs includes  "hevc", just remove this and the leading comma, save the file and you should be all set. (app needs to be restarted)

 

<DirectPlayProfile container="mkv" audioCodec="aac,ac3,eac3,mp3,mp2,pcm,pcm_s16le,pcm_s24le" videoCodec="h264,hevc" type="Video" />