Selecting movie quits to home screen

[revengineer 125]

I found that selecting any one of a number of movies on the home screen crashes the Roku app and exits to the Roku home screen. After the movie is selected, the message shows  "retrieving", but the content page is never displayed before the app crashes. The error message below was found in the log for isolated testing. The error is sandwiched between two UDP messages to the IP address of the Roku.

 

 

 

2015-10-07 22:27:19.0763 Info - App: Udp message sent to 192.168.1.86:47000
2015-10-07 22:27:22.9635 Error - App: Error in Dynamic Image Provider
    *** Error Report ***
    Version: 3.0.5724.6
    Command line: C:\Users\admin\AppData\Roaming\Emby-Server\system\MediaBrowser.ServerApplication.exe -service
    Operating system: Microsoft Windows NT 6.2.9200.0
    Processor count: 4
    64-Bit OS: True
    64-Bit Process: False
    Program data path: C:\Users\admin\AppData\Roaming\Emby-Server
    Application Path: C:\Users\admin\AppData\Roaming\Emby-Server\system\MediaBrowser.ServerApplication.exe
    Value cannot be null.
    Parameter name: user
    System.ArgumentNullException
     at MediaBrowser.Controller.Entities.Folder.GetRecursiveChildren(User user, Func`2 filter)
     at MediaBrowser.Controller.Entities.Folder.GetRecursiveChildren(User user, Boolean includeLinkedChildren)
     at MediaBrowser.Controller.Entities.UserViewBuilder.GetRecursiveChildren(Folder parent, User user, IEnumerable`1 viewTypes)
     at MediaBrowser.Controller.Entities.UserViewBuilder.<GetMovieFolders>d__4c.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
     at MediaBrowser.Controller.Entities.UserViewBuilder.<GetUserItems>d__8.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
     at MediaBrowser.Server.Implementations.UserViews.DynamicImageProvider.<GetItemsWithImages>d__c.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at MediaBrowser.Server.Implementations.Photos.BaseDynamicImageProvider`1.<FetchAsync>d__8.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at MediaBrowser.Server.Implementations.Photos.BaseDynamicImageProvider`1.<FetchAsync>d__1.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at MediaBrowser.Providers.Manager.MetadataService`2.<RunCustomProvider>d__52.MoveNext()
    
2015-10-07 22:27:53.7051 Info - App: Udp message sent to 192.168.1.86:38063

[Luke 37060]

if you're on windows, and if you don't mind grabbing the dev server, this should be resolved there, although keep in mind, it may bring other problems associated with pre-release builds. otherwise it's resolved for the next release.

[revengineer 125]

Glad this has been fixed. Thank you. I will stick with the stable build for now. I have an alternative means to watch my movies on the Roku in the meantime.

[pmac 132]

I've tried updating to the dev build and playing a movie still kicks me to the home screen. For whatever reason TV shows work fine though. I've deleted and reinstalled the roku app as well.

[pmac 132]

Anyone have any ideas on this issue?

[Luke 37060]

Can you grab a log from the device?

 

http://emby.media/community/index.php?/topic/16251-how-to-obtain-a-log-from-the-emby-roku-client/

 

Thanks.