rudebox 1 Posted October 1, 2015 Share Posted October 1, 2015 I just discovered Emby a couple days ago and like it a lot. I have been using Plex, but Emby seems better. I have been trying to donate for the past 2 days so I can unlock the full features, but your donate page keeps displaying the following message: "09/30/2015: Emby Payments are currently offline for maintenance. We apologize for the inconvenience. Please try again later." When will this be fixed so I can donate??? Link to comment Share on other sites More sharing options...
Luke 36999 Posted October 1, 2015 Share Posted October 1, 2015 Hi, welcome, and thanks. It will be restored very soon, so please try again later. Link to comment Share on other sites More sharing options...
rudebox 1 Posted October 2, 2015 Author Share Posted October 2, 2015 I'm STILL waiting! What exactly does "very soon" mean? It is silly to limit functionality for free users while providing no way for users to pay. My original hopes for Emby as a replacement for Plex are falling fast. Link to comment Share on other sites More sharing options...
ebr 14902 Posted October 2, 2015 Share Posted October 2, 2015 We apologize. We are working as quickly as we can and hope to bring even better functionality here soon. Link to comment Share on other sites More sharing options...
rudebox 1 Posted October 2, 2015 Author Share Posted October 2, 2015 Well, in the meantime how about letting me use the sync functionality? It's a crippled product with no way to uncripple it. Frustrating and foolish! Link to comment Share on other sites More sharing options...
Vidman 589 Posted October 2, 2015 Share Posted October 2, 2015 How bout a little more patience....or politeness on your behalf Link to comment Share on other sites More sharing options...
Scott84Z28 39 Posted October 2, 2015 Share Posted October 2, 2015 I guess the username is accurate. 1 Link to comment Share on other sites More sharing options...
MrFlibbles 21 Posted October 3, 2015 Share Posted October 3, 2015 Has the lifetime supporter amount increased very recently? I have friends I'm encouraging to support emby but the lifetime supporter looks to have jumped $20. Link to comment Share on other sites More sharing options...
ebr 14902 Posted October 3, 2015 Share Posted October 3, 2015 It has increased at different points in time for the past year or so along with the development, additional features and additional costs we incur as we continue to develop and grow. Link to comment Share on other sites More sharing options...
MrFlibbles 21 Posted October 3, 2015 Share Posted October 3, 2015 OK, thanks ebr. Guess they should have supported sooner! Link to comment Share on other sites More sharing options...
lovemyram4x4 0 Posted October 5, 2015 Share Posted October 5, 2015 It's great that the life time payment option is back up, but at this point with what I've seen from Emby I'm not willing to buy into that. Granted my trial wasn't supposed to end until the 9th but quit working a few days or so ago I'd be willing to buy the monthly and see how things go with Emby (not looking good so far). Link to comment Share on other sites More sharing options...
ebr 14902 Posted October 5, 2015 Share Posted October 5, 2015 The other options should be available again soon but I'm more concerned with addressing whatever your real issues are. So please do post those in the appropriate forum sections with details and we'll do everything we can to help solve them. Link to comment Share on other sites More sharing options...
ebr 14902 Posted October 6, 2015 Share Posted October 6, 2015 All options should be available again and there are now two ways to pay. No longer just PayPal only. Very sorry for the disruption and thank you for your support. BTW - you will notice some terminology changes (from "Supporter" to "Emby Premiere"). These are nothing but terminology changes that were necessary for some merchant providers. Nothing under the covers has really changed. Thanks. 2 Link to comment Share on other sites More sharing options...
mjktg99 34 Posted October 10, 2015 Share Posted October 10, 2015 My montly supporter option didnt go through this month. I've been a monthly supporter for over 6 months. Should I still be waiting or do I have to do something? Link to comment Share on other sites More sharing options...
Luke 36999 Posted October 10, 2015 Share Posted October 10, 2015 let's see what @@ebr says but you might have to set it up again due to the changes we made last week Link to comment Share on other sites More sharing options...
ebr 14902 Posted October 10, 2015 Share Posted October 10, 2015 Please check the recurring payment in your PayPal account. If it says it has canceled itself then re-activate it if it will let you. Otherwise, you can just set it up again. Sorry for the hassle. Link to comment Share on other sites More sharing options...
mjktg99 34 Posted October 10, 2015 Share Posted October 10, 2015 And it just went through, I didn't do anything on my side.. Link to comment Share on other sites More sharing options...
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