theGeek 4 Posted August 30, 2015 Share Posted August 30, 2015 I got my card activated on HDHR Prime and had TV on WMC but I can't get EmbyTV to pick up any channels. Any suggestions? Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14910 Posted August 30, 2015 Share Posted August 30, 2015 We need a little more specific information about what you've done and what is happening. can't "pick up any channels" could mean a number of things. They won't play, you can't see guide data for them, you can't see any channels anywhere in the interface? Link to comment Share on other sites More sharing options...
theGeek 4 Posted August 30, 2015 Author Share Posted August 30, 2015 Nothing is showing up on the guide and no channel listings anywhere. Is there a channel scan that I should be doing? Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14910 Posted August 30, 2015 Share Posted August 30, 2015 We need a little more specific information about what you've done and what is happening. Did you setup your SD account under "Live TV" in the server dashboard? Did you choose the proper lineup? Did the refresh guide task run with no errors? If you did all of this, run a refresh guide task and post the server log. Link to comment Share on other sites More sharing options...
theGeek 4 Posted August 30, 2015 Author Share Posted August 30, 2015 Yes - as far as I can tell SD has been setup correctly. I chose my local lineup with my cable provider. When I get back home I will run the refresh and post the log. Thank you Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Luke 37053 Posted August 30, 2015 Share Posted August 30, 2015 Does your HDHR support dlna features? http://emby.media/community/index.php?/topic/790-how-to-report-a-problem/ If it doesn't then add your tuner by clicking Add Tuner -> Other Link to comment Share on other sites More sharing options...
theGeek 4 Posted August 30, 2015 Author Share Posted August 30, 2015 Here's the most recent log - there were a bunch on there so I just chose the latest one. I've also included a screenshot - this is on the metro app but I don't get anything on Emby Theater either server-63576489600.txt Link to comment Share on other sites More sharing options...
theGeek 4 Posted September 1, 2015 Author Share Posted September 1, 2015 I'm just going to bump this back up Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14910 Posted September 1, 2015 Share Posted September 1, 2015 2015-08-30 08:01:05.6005 Error - App: Error getting response from http://169.254.123.81/lineup.json *** Error Report *** Version: 3.0.5713.2 Command line: C:\Users\MediaServer\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1 Processor count: 8 64-Bit OS: True 64-Bit Process: False Program data path: C:\Users\MediaServer\AppData\Roaming\MediaBrowser-Server Application Path: C:\Users\MediaServer\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe The request was aborted: The request was canceled. System.Net.WebException at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization) Looks like your model of tuner is not supported with the automatic method Does your HDHR support dlna features? If it doesn't then add your tuner by clicking Add Tuner -> Other Link to comment Share on other sites More sharing options...
theGeek 4 Posted September 1, 2015 Author Share Posted September 1, 2015 I have already added the tuner - at least I think that I did. I had to manually add it with the IP address but it's showing up as available on my tuner list in the settings. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14910 Posted September 1, 2015 Share Posted September 1, 2015 Right but that model of tuner does not appear to support the features necessary for us to directly access it. You will need to add it through the "Other..." option using one of the other Live TV plug-ins and back ends. Link to comment Share on other sites More sharing options...
theGeek 4 Posted September 1, 2015 Author Share Posted September 1, 2015 That's too bad - any plans to add HDHR prime support? Or is the problem within the tuner itself? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14910 Posted September 1, 2015 Share Posted September 1, 2015 We support the HDHR Prime but only the newer models that have a DLNA interface right now. The other Live TV back-ends will probably work with your current tuner though. Link to comment Share on other sites More sharing options...
theGeek 4 Posted September 1, 2015 Author Share Posted September 1, 2015 But mine supports DLNA as it is the latest model. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14910 Posted September 1, 2015 Share Posted September 1, 2015 But mine supports DLNA as it is the latest model. Sent from my iPhone using Tapatalk Okay, if that is the case then you need to look into why the above call failed. Check firewall and anti-malware software and be sure the IP address is correct. Link to comment Share on other sites More sharing options...
theGeek 4 Posted September 1, 2015 Author Share Posted September 1, 2015 I'll try turning those off and see if that solves the problem. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14910 Posted September 1, 2015 Share Posted September 1, 2015 You can try just putting this in a browser address bar and see what happens too. http://169.254.123.81/lineup.json Link to comment Share on other sites More sharing options...
mjktg99 34 Posted September 1, 2015 Share Posted September 1, 2015 (edited) You can try just putting this in a browser address bar and see what happens too. http://169.254.123.81/lineup.json Along the same lines, how do I tell if my prime is DLNA compatible? emby server found it on its own and when I do the link as above, I get a file I can open with channel listing. Edited September 1, 2015 by mjktg99 Link to comment Share on other sites More sharing options...
theGeek 4 Posted September 1, 2015 Author Share Posted September 1, 2015 Along the same lines, how do I tell if my prime is DLNA compatible? emby server found it on its own and when I do the link as above, I get a file I can open with channel listing. Good question - I only know because my box says so hahah Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
theGeek 4 Posted September 1, 2015 Author Share Posted September 1, 2015 Good question - I only know because my box says so hahah Sent from my iPhone using Tapatalk OK - I may have lied. My box doesn't say that its DLNA compatible but my understanding is that the HDHR Prime has always been DLNA compatible. I could be wrong - is there a way to check this? Link to comment Share on other sites More sharing options...
ebr 14910 Posted September 1, 2015 Share Posted September 1, 2015 Along the same lines, how do I tell if my prime is DLNA compatible? emby server found it on its own and when I do the link as above, I get a file I can open with channel listing. Don't hold me to this but I think if that lineup url works then it is DLNA capable... Link to comment Share on other sites More sharing options...
ebr 14910 Posted September 1, 2015 Share Posted September 1, 2015 OK - I may have lied. My box doesn't say that its DLNA compatible but my understanding is that the HDHR Prime has always been DLNA compatible. I could be wrong - is there a way to check this? At first they were not. The firmware with DLNA was released in March of 2013. Link to comment Share on other sites More sharing options...
theGeek 4 Posted September 1, 2015 Author Share Posted September 1, 2015 I could not get the lineup URL to work - I am up to date with the latest firmware. I have a support ticket out to Silicondust to see if they can enlighten me. FWIW, I am getting TV on the iOS InstaTV Pro app. Link to comment Share on other sites More sharing options...
theGeek 4 Posted September 1, 2015 Author Share Posted September 1, 2015 Silicondust confirmed that my device works with DLNA I'm including some additional screenshots. The Server is seeing the tuner AND recognizing that I am watching TV on another app (InstaTV Pro) so there's a step or setting somewhere that I must have missed and I'm not sure what it is. Link to comment Share on other sites More sharing options...
mjktg99 34 Posted September 1, 2015 Share Posted September 1, 2015 Silicondust confirmed that my device works with DLNA I'm including some additional screenshots. The Server is seeing the tuner AND recognizing that I am watching TV on another app (InstaTV Pro) so there's a step or setting somewhere that I must have missed and I'm not sure what it is. Did you run the HDHomerun config and scan for channels on each tuner? Link to comment Share on other sites More sharing options...
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