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Recorded TV and Emby on Extenders


daisyb

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I have a new and rather annoying problem that I’m hoping someone can help with as my WAF is seriously low!

 

I’ve been a WMC user for some years now and consider myself OK at setting up and tinkering with systems but this problem is eluding me.

 

A few weeks ago my wife reported that she could no longer watch recorded tv when using the extenders.  We have a DMA2100, DMA2200, Ceton Echo and Xbox 360, as well as one room that has the Windows 7 x64 SP1 WMC PC attached to a TV. On the PC everything continues to work just fine but when we try to watch TV on an extender, the blue loading circle just rotates endlessly.

 

Initially I thought it must be an update from Microsoft but after trying to uninstall a number of updates it was still not fixed. So I tried system file checker (sfc /scannow) to return my system files to default but still no good.

 

Then I thought maybe it was a disk permissions problem as the OS and recorded tv are on different drives. So I moved the recorder storage first to a spare external drive and then finally to the OS disk. I also tried to record new programmes rather than trying the exisiting ones in case there was a DRM problem but none of this helped.

 

Eventually I reinstalled the OS from scratch (twice; once with all the available updates and once as windows out of the box) but even that didn’t work.

Finally I thought that maybe it was a network problem (and this is where my knowledge is rather sketchy). My setup is a bit messy currently as my router is in one room and the PC and extenders are dotted around the house but most of my experimentation has been done on the bedroom extender; so:

 

The internet router currently is connected a 4 port switch which is connected to the PC and another router that feeds the extender in the bedroom.

 I’ve tried swapping the internet router with a spare one and connecting the second router directly to the first (hence bypassing the switch) but again this hasn’t helped.

 

I’m pretty much out of ideas now as this setup always used to work just fine but for some strange reason it won’t anymore. I can only think now that there may be a problem with the onboard ethernet.

 

The reason for bringing this up in this forum is that it turns out this problem also affects Emby for WMC so I was hoping that someone may have some bright ideas and also that the Emby logs may shed some light on the problem.

 

Anyone else got any good ideas?

 

Thanks

 

Dave

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The reason for bringing this up in this forum is that it turns out this problem also affects Emby for WMC 

 

In what way exactly?

 

 

and also that the Emby logs may shed some light on the problem.

 

It might if we were to see one... ;)

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Good point ebr.

 

EMC loads just fine and I can navigate through everything ok but when I try to play a file, in the logs the file is "A Good Day to Die Hard", the navigation screen comes up as if the file is playing but the screen is just back and there is no sound. 

 

I've attached all the logs I can find.

 

Thanks for helping

 

Dave

MBClassic-2482015a411f0e890ff409cad783344bf791f2c.log

MBClassic-2482015a5713d5507b844238805e0b4ab4b6e6b.log

MBClassic-2482015f0be43d159a94f33a6f066ad2267048d.log

MBClassic-24820157ddda298cabf491c92da06ba8a8ab270.log

MBClassic-248201580ac1bd907ac427fa12603a660400ef6.log

MBClassic-Msi.log

Log.txt

Log2.txt

Log3.txt

Log4.txt

Log5.txt

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Well, everything looks fine on our end so this must be an issue with either codecs, content or the extender itself.

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Thanks for checking ebr.

 

I dont think its codecs or content as the extender wont even play wtv movie files which it should play out of the box.

I also don't think its the extender as its affects all of them (linksys, Ceton and Xbox).

Think it may be the PC hardware itself.

I'll just have to try a bit more experimentation

 

Thanks again

 

Dave

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Turns out it was the second router causing the problem. By connecting the PC and extender directly to the switch and taking the router out of the equation the whole thing went back to normal.

I may try in the future to find out what settings in the router were causing the problem but for now I have to rebuild my WAF so don't want to rock the boat.

 

Thanks for your help.

 

Dave

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