avalanche175 0 Posted August 22, 2015 Share Posted August 22, 2015 When I try to connect on roku it gives the message "We are unable to connect to this server. Please make sure it is running and try again" . I have opened the port in my firewall on windows 10 and my router. When I connect by input on my Samsung Smart TV it works with no problems. Never had this issue on windows 8.1 but since upgrading to windows 10, the headache begins. I would appreciate any help someone could provide. I love this product and really don't want to stop using it. Thanks! server-63575798805.txt server-63575798820.txt server-63575838743.txt Link to comment Share on other sites More sharing options...
Luke 36881 Posted August 22, 2015 Share Posted August 22, 2015 It sounds like you're using the Emby Connect feature? did you try entering your server address into the app manually? use the same one that you're using from the samsung app. Link to comment Share on other sites More sharing options...
avalanche175 0 Posted August 22, 2015 Author Share Posted August 22, 2015 Link to comment Share on other sites More sharing options...
Luke 36881 Posted August 22, 2015 Share Posted August 22, 2015 Ok, please try the zip installation and if the problem reproduces, please supply the log from the device. Instructions are here: http://emby.media/community/index.php?/topic/16251-how-to-obtain-a-log-from-the-emby-roku-client/ Thanks. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now