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cant play local trailers


jmarty32
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jmarty32

Hi,

 

cant seem to play local movie trailers and get a blue screen with the error message "cannot play video" windows media center cannot find the specified file. Please see attached pic for complete error message. Below is my setup and what i have done so far.

 

  • movies are stored on the video share of a 2011 windows home server. Sharing is enabled
  • emby server is installed on the windows home server 2011
  • trailers and movie play perfectly on web version of emby 
  • if i enable cinema mode and try to play movie a random trailers plays located in a different folder and then the movie would start playing
  • tried many suggestions including installing LAV filters on the WMC
  • deleted and reinstalled Emby and cache file. Also deleted and rebuilt the video library
  • Trailers File plays perfectly outside of Emby 

Any suggestions would be greatly appreciated. Thanks 

post-5628-0-68066500-1435950428_thumb.jpg

Edited by jmarty32
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CBers

Sounds like a missing codec/filter/splitter issue.

 

.

Edited by CBers
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CBers

It may well do - depends what you play it in.

 

What type of file is it that doesn't play?

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What is "outside Emby"?

 

You are playing it in WMC?  That message you are seeing is coming from WMC.

 

It is either a codec problem or an access problem (the Windows user doesn't have access to the file directly).

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jmarty32

Hi,

 

"whats outside emby" I was referring to playing the files on my media center PC using windows media player. I am also able to access the files and the movie plays fine, it is just the trailer that will not play.  I have not tried playing the file in windows media center, will try that and report back if i get an error. 

 

   Thanks

Edited by jmarty32
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  • Solution

As I suspected, it is an access problem.  You need to define path substitution on the server to translate "G:" to a valid UNC address the clients can see or you need to define the library with UNC paths.

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jmarty32

Hi EBR,

 

Thanks for your help. path substitution corrected the problem.

 

you guys are the best. Thanks again !

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