jmarty32 2 Posted July 3, 2015 Share Posted July 3, 2015 (edited) Hi, cant seem to play local movie trailers and get a blue screen with the error message "cannot play video" windows media center cannot find the specified file. Please see attached pic for complete error message. Below is my setup and what i have done so far. movies are stored on the video share of a 2011 windows home server. Sharing is enabled emby server is installed on the windows home server 2011 trailers and movie play perfectly on web version of emby if i enable cinema mode and try to play movie a random trailers plays located in a different folder and then the movie would start playing tried many suggestions including installing LAV filters on the WMC deleted and reinstalled Emby and cache file. Also deleted and rebuilt the video library Trailers File plays perfectly outside of Emby Any suggestions would be greatly appreciated. Thanks Edited July 3, 2015 by jmarty32 Link to comment Share on other sites More sharing options...
CBers 6742 Posted July 3, 2015 Share Posted July 3, 2015 (edited) Sounds like a missing codec/filter/splitter issue. . Edited July 3, 2015 by CBers Link to comment Share on other sites More sharing options...
jmarty32 2 Posted July 3, 2015 Author Share Posted July 3, 2015 Thanks, File although plays perfectly outside of emby. Link to comment Share on other sites More sharing options...
CBers 6742 Posted July 3, 2015 Share Posted July 3, 2015 It may well do - depends what you play it in. What type of file is it that doesn't play? Link to comment Share on other sites More sharing options...
jmarty32 2 Posted July 3, 2015 Author Share Posted July 3, 2015 I have tried many file types WMV-MP4 Link to comment Share on other sites More sharing options...
ebr 14860 Posted July 3, 2015 Share Posted July 3, 2015 What is "outside Emby"? You are playing it in WMC? That message you are seeing is coming from WMC. It is either a codec problem or an access problem (the Windows user doesn't have access to the file directly). Link to comment Share on other sites More sharing options...
jmarty32 2 Posted July 3, 2015 Author Share Posted July 3, 2015 (edited) Hi, "whats outside emby" I was referring to playing the files on my media center PC using windows media player. I am also able to access the files and the movie plays fine, it is just the trailer that will not play. I have not tried playing the file in windows media center, will try that and report back if i get an error. Thanks Edited July 3, 2015 by jmarty32 Link to comment Share on other sites More sharing options...
ebr 14860 Posted July 3, 2015 Share Posted July 3, 2015 Windows Media Player and WMC are not the same thing - especially on a 64bit OS. Post an EMC log from when you try to play one of these. How to Report a Problem Link to comment Share on other sites More sharing options...
jmarty32 2 Posted July 6, 2015 Author Share Posted July 6, 2015 Hi EBR, Please find attached requested log. Thanks for your help. MBClassic-5720159b5682761acd46199923352a4ca52d27.log Link to comment Share on other sites More sharing options...
Solution ebr 14860 Posted July 6, 2015 Solution Share Posted July 6, 2015 As I suspected, it is an access problem. You need to define path substitution on the server to translate "G:" to a valid UNC address the clients can see or you need to define the library with UNC paths. 1 Link to comment Share on other sites More sharing options...
jmarty32 2 Posted July 6, 2015 Author Share Posted July 6, 2015 Hi EBR, Thanks for your help. path substitution corrected the problem. you guys are the best. Thanks again ! Link to comment Share on other sites More sharing options...
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