mangis 10 Posted May 25, 2015 Share Posted May 25, 2015 (edited) Hi Guys I can't seem to play anything through the web client when intros are enabled in the plugin. I have done a search but couldn't find anything already raised. Using the internal IPs I get the error - Value cannot be Null. Parameter Name : Item and when using the web app I get - There was an error processing the request, Please try again later. The intro is an MP4 encoded file and plays fine through MBC. *edit* - I did just notice as well that I can't access plugin settings when I login via the web app. It only gives me the option to uninstall. Thanks. Edited May 25, 2015 by mangis Link to comment Share on other sites More sharing options...
ebr 14863 Posted May 25, 2015 Share Posted May 25, 2015 Are you saying that the same intro plays fine in MBC through the Intros feature? 1 Link to comment Share on other sites More sharing options...
mangis 10 Posted May 25, 2015 Author Share Posted May 25, 2015 (edited) Yep, Plays no problems at all. Just tried with Emby Theater and that brings up the error 'There was an error processing the request' also. Could be a setting at my end but not sure. The only other clients I have running at the moment are DLNA and Windows Phone but I didn't think either supported intros and they both play straight through to the movie fine. I've tried adding the file with both absolute and UNC paths but neither works. *edit* I have just tried it on IE11 on win10 and it just skips the intro and plays the movie unlike Firefox and Chrome. IE11 on my 8.1 MBC machine errors and asks for the WebM plugin instead of the other error. Once again quite possibly I've overlooked something and it's just my setup. Edited May 25, 2015 by mangis Link to comment Share on other sites More sharing options...
Untoten 295 Posted June 10, 2015 Share Posted June 10, 2015 (edited) DONE. Edited December 12, 2015 by Untoten Link to comment Share on other sites More sharing options...
Luke 36888 Posted June 10, 2015 Share Posted June 10, 2015 how did you set the custom intro? Link to comment Share on other sites More sharing options...
Untoten 295 Posted June 11, 2015 Share Posted June 11, 2015 (edited) DONE. Edited December 12, 2015 by Untoten Link to comment Share on other sites More sharing options...
ebr 14863 Posted June 11, 2015 Share Posted June 11, 2015 And, like the OP, does it work properly in EMC or another app? Sounds like it may be related to transcoding and/or access to the file. Link to comment Share on other sites More sharing options...
Luke 36888 Posted June 11, 2015 Share Posted June 11, 2015 need to see server logs from those errors Link to comment Share on other sites More sharing options...
Untoten 295 Posted June 17, 2015 Share Posted June 17, 2015 (edited) DONE. Edited December 12, 2015 by Untoten Link to comment Share on other sites More sharing options...
arsim 1 Posted June 20, 2015 Share Posted June 20, 2015 I have the same problem. It seems to only occur when you ask for a random trailer (file) from a directory. If you ask for a specific intro file, then it works fine. Link to comment Share on other sites More sharing options...
Untoten 295 Posted June 25, 2015 Share Posted June 25, 2015 (edited) DONE. Edited December 12, 2015 by Untoten Link to comment Share on other sites More sharing options...
Raff 51 Posted June 25, 2015 Share Posted June 25, 2015 Yeah it seems they don't like to reply, good thing I got lifetime supporter.... lol. I think they are probably waiting for your logs when the issue appears, otherwise they would just be guessing what the issue is. If you are concerned about your public IP address, I recommend copying the file somewhere and doing a find-and-replace on whatever you don't wish to share. I use Notepad++ which makes it easy to do. Link to comment Share on other sites More sharing options...
ejrodn1290 5 Posted July 2, 2015 Share Posted July 2, 2015 I'm having the same problem/ my MBC plays my intros setup, but want play the intros in none of the other DLNA devices. Link to comment Share on other sites More sharing options...
Luke 36888 Posted July 3, 2015 Share Posted July 3, 2015 I'm having the same problem/ my MBC plays my intros setup, but want play the intros in none of the other DLNA devices. what devices specifically? we don't currently do intros with dlna. Link to comment Share on other sites More sharing options...
ejrodn1290 5 Posted July 3, 2015 Share Posted July 3, 2015 (edited) what devices specifically? we don't currently do intros with dlna. It would be Select Players like my: wireless router or flat screen tv......it had work before until after I had to reinstall my MB. I have notice when I reinstall the server, my folder went from MB Server to Emby Server. It would actually play the whole intro setup in any of my selected players which I thought was pretty nice. Edited July 3, 2015 by ejrodn1290 Link to comment Share on other sites More sharing options...
Luke 36888 Posted July 3, 2015 Share Posted July 3, 2015 What app is running on those devices? Link to comment Share on other sites More sharing options...
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