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Can't get Roku app to work with AT&T U-verse 5031NV


jhs39

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jhs39

I was having problems with my internet connection dropping and the AT&T tech claimed it was my modem.  I had a separate set-up with a Motorola Modem and a Asus router--now I have a Pace 5031NV all in one and I cannot get the Roku Embry App to connect to my computer.  I tried to open specific ports on the hardware firewall for Embry but that didn't work.  I then disabled the hardware firewall to allow all applications on the computer to go through and that didn't work.  Is anybody familiar with this particular hardware?  Is there a way to set it up so Emby works ith it?

 

Server Log:  http://paste2.org/zBIDMncO

 

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Well I see traffic in that log from the Roku app so everything looks fine there. You probably want to start by describing your problem in more detail.

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jhs39

Well, I click on the Roku app and it either doesn't access the database on my computer at all, giving me a message that it can't access my database or, on rare occasions, it will access my database enough to show titles but if I try to play anything the Roku app immediately crashes and I'm back at the channel selection screen on Roku.  I can't stream anything whatsoever from my computer to my Roku since the 5031NV was installed this afternoon.  I tried creating exceptions for the ports Embry uses, then I completely turned off the hardware firewall in the 5031NV to allow any programs to access the computer without restrictions--it still didn't work.  

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jhs39

I have litrerally no idea what you are saying.  I have very limited technical knowledge.  I click on the Emby icon in Roku, it tries to connect, I get the spinning circle and please wait and then an unable to connect message.  I can't be the only person with AT&T U-verse who is using Embry.  Somebody must know how to configure this all in one modem router  (5031NV) so it works with Embry.  Everything on Roku works fine except Emry--I cannot connect to computer with Embry.

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