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Can't connect to server


NickC4555

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NickC4555

When I select the Emby app from the Roku home screen, it says "retrieving" for a few seconds then goes back to the Roku menu.

 

The Emby server is running and I can access it from another PC using Emby Theater.

 

I can access other services (e.g. Netflix, iPlayer) using the Roku.

 

It was working fine yesterday.

Edited by NickC4555
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NickC4555

The problem doesn't happen with the zip version, so I'm guessing the log wouldn't be much use. Here it is anyway:

 

------ Running ------
--2.02
Anamorphic support: true
Server.info: listening on 0.0.0.0:8324
Entered CreateScreenForItem
Pushing screen 1 onto view controller stack - Welcome
Button pressed: gonext
Not sure what to do with breadcrumbs on screen type: roCodeRegistrationScreen
Pushing screen 2 onto view controller stack - EmbyConnect
Poll result: {"Id":"173133","Pin":"86058","DeviceId":"1WS455004525","IsExpired":false,"IsConfirmed":false,"AccessToken":""}
Poll result: {"Id":"173133","Pin":"86058","DeviceId":"1WS455004525","IsExpired":false,"IsConfirmed":false,"AccessToken":""}
Poll result: {"Id":"173133","Pin":"86058","DeviceId":"1WS455004525","IsExpired":false,"IsConfirmed":false,"AccessToken":""}
Poll result: {"Id":"173133","Pin":"86058","DeviceId":"1WS455004525","IsExpired":false,"IsConfirmed":false,"AccessToken":""}
Poll result: {"Id":"173133","Pin":"86058","DeviceId":"1WS455004525","IsExpired":false,"IsConfirmed":false,"AccessToken":""}
Poll result: {"Id":"173133","Pin":"86058","DeviceId":"1WS455004525","IsExpired":false,"IsConfirmed":false,"AccessToken":""}
Poll result: {"Id":"173133","Pin":"86058","DeviceId":"1WS455004525","IsExpired":false,"IsConfirmed":false,"AccessToken":""}
Poll result: {"Id":"173133","Pin":"86058","DeviceId":"1WS455004525","IsExpired":false,"IsConfirmed":false,"AccessToken":""}
Poll result: {"Id":"173133","Pin":"86058","DeviceId":"1WS455004525","IsExpired":false,"IsConfirmed":false,"AccessToken":""}
Poll result: {"Id":"173133","Pin":"86058","DeviceId":"1WS455004525","IsExpired":false,"IsConfirmed":false,"AccessToken":""}
Poll result: {"Id":"173133","Pin":"86058","DeviceId":"1WS455004525","IsExpired":false,"IsConfirmed":true,"AccessToken":"699861cd609024adff2847a97a7ea163"}
Pin confirmed
Using broadcast address 192.168.1.255
Send To Address: 192.168.1.255:7359 / 192.168.1.255:7359
Found 1 servers
Creating server data cache
Connect returned 1 servers
connectionManagerGetServers returning 1 servers
connectToServers called with 1 servers
Processing ConnectionResult State of SignedIn
SignedIn Id: cf36a923a1f3147ca9b3effc5e5ece11
SignedIn UserId: e01843b83b159eb0fae4036e97caab0c
SignedIn AccessToken: b5c9c9f4e1c84e72b061cd252b8ed37d
SignedIn Name: NICK-NUC
SignedIn LocalAddress: http://192.168.1.45:8096
SignedIn RemoteAddress: http://78.32.144.9:8096
ServerSignIn ManualAddress:
Posting capabilities
Popping screen 2 and cleaning up 1 breadcrumbs
Top of stack is once again: Welcome
Popping screen 1 and cleaning up 1 breadcrumbs
Pushing screen 3 onto view controller stack - Home
Loading beginning of row 0, TV
Loading beginning of row 1, Movies
Total initial grid load took: 13ms
Popping screen 3 and cleaning up 0 breadcrumbs
Popping home screen
Pushing screen 4 onto view controller stack - Home
Loading beginning of row 0, TV
Loading beginning of row 1, Movies
Total initial grid load took: 15ms
Count loaded is now 10 out of 14
Loaded 10 elements in row 0, now have 14
Count loaded is now 3 out of 3
Loaded 3 elements in row 2, now have 3
Count loaded is now 23 out of 23
Loaded 23 elements in row 1, now have 23
Received paginated response for index 10 of list with length 14
Count loaded is now 14 out of 14
Loaded 4 elements in row 0, now have 14
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in that case i would try using the installed version, when it dumps you back to the main screen, go to the server entry screen, try removing your server and then adding it back

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Ok, I'm trying to reproduce this and not having much luck. can you post the server log from when this occurred? thanks.

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NickC4555

I think these cover the period. The first one would be when I first experienced the problem with the release client, the second most of the tests with both the dev and release clients.

 

http://www.nanagram.co.uk/embylogs/server-63564875937.txt

http://www.nanagram.co.uk/embylogs/server-63564897752.txt

http://www.nanagram.co.uk/embylogs/server-63564912000.txt

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