dark.neo29 1 Posted March 30, 2015 Share Posted March 30, 2015 I have this working. When I select a show for sync only the newest show syncs. Say current season of Arrow only sync episode 11. The rest never sync or even queue up. Any ideas? Link to comment Share on other sites More sharing options...
dark.neo29 1 Posted April 4, 2015 Author Share Posted April 4, 2015 (edited) No? Sent from my iPhone using Tapatalk Edited April 4, 2015 by dark.neo29 Link to comment Share on other sites More sharing options...
Luke 37020 Posted April 4, 2015 Share Posted April 4, 2015 i cannot reproduce this. did you set an item limit or set to unwatched only? Link to comment Share on other sites More sharing options...
Narnian 2 Posted May 18, 2015 Share Posted May 18, 2015 Hope this is the right place. Have been getting a convert media failure under my sync in schedule tasks. When I go to the sync section I get this... Can you point me in the right direction? LOG Link to comment Share on other sites More sharing options...
Luke 37020 Posted May 18, 2015 Share Posted May 18, 2015 not entirely sure. i've put up a dev build 3.0.5616.25466 with more logging to hopefully tell us what that is. please grab that and post a new log. thanks. Link to comment Share on other sites More sharing options...
Narnian 2 Posted May 18, 2015 Share Posted May 18, 2015 Will this help until my server updates? I deleted a redundant user that had admin privileges. Link to comment Share on other sites More sharing options...
Luke 37020 Posted May 18, 2015 Share Posted May 18, 2015 ok, that was my guess. delete the sync jobs for that user. i'll update the server to handle that situation. Link to comment Share on other sites More sharing options...
Narnian 2 Posted May 18, 2015 Share Posted May 18, 2015 If I deleted the user where would I find it still trying to find him? Please note my signature line... Link to comment Share on other sites More sharing options...
Narnian 2 Posted May 19, 2015 Share Posted May 19, 2015 Still getting this error...I deleted a user that should have ended any ability for him to sync. Is he stuck in user.db or a sql file? Convert media failed. 2 hours ago Cannot proceed with sync because user no longer exists.This keeps me from encoding anything. All movies stay in the "Que" Status folders are write-able. I know how you like only looking at one item at a time so I wont even mention I lost my access from my Android phone. . Link to comment Share on other sites More sharing options...
Luke 37020 Posted May 19, 2015 Share Posted May 19, 2015 that user had sync jobs and those sync jobs are failing because the user is gone. it will be resolved for the next release. Link to comment Share on other sites More sharing options...
Narnian 2 Posted May 19, 2015 Share Posted May 19, 2015 Good news Android phone working again. Thanks Link to comment Share on other sites More sharing options...
Mibok 118 Posted May 27, 2015 Share Posted May 27, 2015 I'm having problems to playback synced content. The file are converted and uploaded correctly but at the moment of trying to watch the show/movie it transcode again. I wonder if i'm doing something wrong, could someone that have this working make some sort of mini guide please, with things like browser used (I tried opera and IE), Profile, Quality, and how is showed in the dashboard when a content is played from the cloud. I want to be sure that everything setup correctly. My goal is to have a good remote playback quality as my ISP gives me a ridiculous 1mbps of upload stream. Link to comment Share on other sites More sharing options...
Luke 37020 Posted May 27, 2015 Share Posted May 27, 2015 how did you sync and what is an example of where it is transcoding? remember to check the bitrate setting in the app against the synced content. all normal direct stream requirements still apply Link to comment Share on other sites More sharing options...
Mibok 118 Posted May 28, 2015 Share Posted May 28, 2015 I'm trying to use the web browser and my laptop as playback device, using google cloud sync with the Baseline Profile and Quality set to High. Then the episode/movie are converted and uploaded correctly as it shows like "Synced" on the Dashboard. I tried with different bitrates that match the ones that are by default when playing something like 2Mbps or 2.5Mbps. Then when playing the synced episode/movie it says that it is transcoding on the server Dashboard. On Opera Browser: On Internet Explorer: I'm doing something wrong? Link to comment Share on other sites More sharing options...
ebr 14904 Posted May 29, 2015 Share Posted May 29, 2015 It looks like you have your bitrate setting on the browser set to 1Mb/s. Link to comment Share on other sites More sharing options...
Mibok 118 Posted May 29, 2015 Share Posted May 29, 2015 I made some test today and it worked once. here's what i did. Synced a episode with baseline profile and custom bitrate of 3 Mbps. Played in Opera Web Browser and it played from cloud correctly although the player said that it was playing at 5 Mbps. I watched about an 70% of the episode without any issue, then switched to Internet Explorer. In Internet Explorer i choose to "Continue" and it played at 1 Mbps transcoding. Then returned to Opera Browser and it played too at 1 Mbps transcoding. Since then i couldn't make it work again, even if i choose manually the custom bitrate of 3 Mbps, another thing that i noticed is that if i go with a bitrate grater than 2.5 Mbps in the dashboard say that the server is transcoding at 2.6 Mbps. Link to comment Share on other sites More sharing options...
Narnian 2 Posted May 30, 2015 Share Posted May 30, 2015 that user had sync jobs and those sync jobs are failing because the user is gone. it will be resolved for the next release. Still unable to sync to my google drive or any device. The original problem persists... Link to comment Share on other sites More sharing options...
Luke 37020 Posted May 30, 2015 Share Posted May 30, 2015 but it should at least recover to show the sync jobs so that you can delete the ones created by users who no longer exist. i'll update the task to recover and skip over those Link to comment Share on other sites More sharing options...
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